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The “Risorse al quadrato – R2” protocol extensively relied upon the “R2 for Leaders: Building resilient organizations” program, developed by the Resilience Research Centre (RRC) team at Dalhousie University (Halifax, Canada), and there implemented in collaboration with the Public Services and Safety Association (PSHSA).

This protocol, hinged upon the resilience paradigm, is aimed at coordinators and leaders of organizations and companies, considered "key figures" in promoting resilience processes at multiple levels. The main assumption is that the support provided to colleagues and teams within organizations and companies must aim at strengthening the individual and group resources that support them in their daily work. Such resources are essential for completing tasks and duties and for building a working climate based on the well-being of the staff. This is of utmost importance in a phase of crisis, in which organizations and companies are called to rebuild, reorganize and find new balances. The protocol is built on the idea of ​​training leading figures within the organization in identifying and strengthening a set of protective factors at the individual and group level. These include, among others, the professional identity, the sense of responsibility, planning, corporate culture, supportive relationships, the feeling of self-efficacy, gratitude, flexibility, self-care and mindfulness. As part of the protocol, all participants define and co-construct resilience strategies to be implemented with the ultimate goal of promoting the well-being and professional growth of the team work and, subsequently, the development and growth of the organization and company.

The ultimate goals of the protocol include:

  • Promoting and strengthening the organizational culture and the leadership approach, conceived as protective factors essential for a new beginning;

  • Training leading figures – within the organization and in respect to their teamwork – in assuming the role of “Tutor of Resilience” (ToR) by integrating resilience-oriented strategies into prevention and intervention programs;

  • Fostering the ability of the company of transforming itself into a “resilient organization” by promoting a resilience-informed organizational culture.

The R2 program envisages a first capacity building cycle that involves organizational leaders. At the end of this phase, participants are preliminary tasked with implementing organizational-related resilience techniques and methodologies within their working context. Moreover, the program includes a follow-up meeting, where organizational-related resilience actions initially implemented are shared and further discussed, based on emerging results. Finally, R2 foresees a monitoring protocol aimed at measuring the impact and the effectiveness of the program.

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